Client

Step 1 – Registration & Resolution

Kindly register as a client on our database and submit the board of trustees resolution to proceed.

Step 2 – Payment & Online Application

Once payment was made please proceed to submit your information online. Please make sure that you submitting all information in order for us to process your registrasion.

Step 3 – Other Services – Renewals, amendments and annual returnsnau

We facilitate most of CSOS service except any legal and dispute related queries.

What is a “Community Scheme” ?

In terms of Section 1 of CSOS Act, the term “Community Scheme” refers to any scheme or arrangement where there is shared use of and responsibility for parts of land and buildings.

• Sectional Title Schemes
• Homeowners associations
• Housing Co-Operatives
• Share Block Companies
• Retirement Village

Latest Articles

Dispute Resolution: A Guide to the CSOS Alternative Dispute Resolution Service

The Community Schemes Ombud Service (CSOS) provides a valuable Alternative Dispute Resolution (ADR) service, designed to settle disputes outside the formal court system. This method is becoming increasingly popular due to its cost-effective, efficient, and less adversarial approach compared to traditional litigation. CSOS offers both conciliation and adjudication to help resolve disputes in community schemes …

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CSOS Non-Registration – appeal for potential buyers

The failure of a community scheme to register with the Community Schemes Ombud Service (CSOS) under Act 9 of 2011 can significantly impact its standing and appeal for potential buyers. Prospective homeowners and investors often prioritize communities with established structures for dispute resolution, viewing CSOS registration as a symbol of transparent and accountable governance. Without …

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Trustees’ Failure to Register with CSOS

“What It Means for Your Property and Rights as a Unit Owner” If the trustees of your community scheme have failed to register the scheme with CSOS, as a unit owner, there are several potential implications: 1. Legal Non-Compliance: Even though it’s the trustees’ responsibility to register the scheme, all owners in the scheme could …

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Your Scheme Not Registered?

Your Community Scheme not register and don't know how to start the process or have the time to register your own Community Scheme on CSOS Website?

30 Days

The CSOS Act came into effect in October 2016. According to the act,  read with Regulation 18(2)(a)(v) of the CSOS Regulations, ALL community schemes must be registered with the CSOS within 30 days after the incorporation of the community scheme or within 30 days of the coming into effect of the CSOS Regulations on the 7 October 2016. Part of compliance is the calculation of back payments due to CSOS.

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