CSOS published a practice directive (No 3 of 2017) which confirmed that the following category unit owners can apply to be exempted from paying this CSOS levy:
- An owner of an individual unit where the community scheme levy does not exceed R500 per month
- Where the unit owner receives a SASSA grant
- Where the unit owner is in frail care
- Where the unit owner is in assisted living or mid care living
- A unit owner whose monthly net income is less than R5500